FAQ’s: Energy Switching for Business
Please note our Energy Supplier Panel is growing every month but as at April 2015 there were 22 suppliers contracted to display business energy prices on our platform: Axis Telecom; British Gas; CNG; Corona Energy; Crown Gas & Power; Daligas; Dual Energy; EDF Energy; E.ON Energy; Extra Energy; Gazprom Energy; Good Energy; Haven Power; Hudson Energy; Npower; OPUS; OVO Energy; Scottish & Southern Energy; ScottishPower; Simple Gas; Total Gas & Power; UGP.
Region | DNO | Tel Number
Eastern | EDF Energy | 0870 196 3082
East Midlands | Central Networks East | 0845 603 0618
London | EDF Energy | 0845 600 0102
North Wales, Merseyside and parts of Shropshire | SP Manweb | 0845 270 9101
West Midlands | Central Networks | 0845 603 0618
North East | Northern Electric Distribution | 0845 601 3268
North West | United Utilities Electricity | 0870 751 0093
North Scotland | Scottish Hydro-Electric Power Distribution | 0870 900 9690
South Scotland | Scottish Power Distribution | 0845 270 9101
South East | Seeboard Power Networks | 0845 601 5467
Southern | Southern Electric Power Distribution | 0870 905 0806
South Wales | Western Power Distribution | 0845 601 5972
South West | Western Power Distribution | 0845 601 5972
Yorkshire | Yorkshire Electricity Distribution | 0845 330 0889
Non Half Hourly metering is a common term used for properties that use less than 100 kilowatts (kW) of electricity demand. These meters are usually manually read or can be AMRs (Automatic Meter Readings). The MPAN codes will likely start with 03 to 08. Again you should check that any Price Plan you select does not have Half Hourly or HH in the name or description.
You can also find out more about the Consumer Climate Levy at at OFGEM.
See our renewable energy section for more information about renewable energy technologies and government incentives that may be available.
- Businesses which meet the ‘De minimis’ requirements.
- Use on average no more than 33kWh/day of electricity and/or less than 5 therms (145kWh/day) of gas.
- Charitable Organisations.
Parties should check their VAT position at http://www.hmrc.gov.uk/charities/vat/fuel-power.htm. Where a reduced VAT rate is appropriate that party will need to complete a VAT declaration form which should be available from the energy supplier.
If your application has been rejected because of your credit rating then your options may be limited to taking a prepayment meter or placing your supply with an alternative energy supply company. Please note in some cases you may have to simply accept staying with your current supplier until your credit rating changes or until another supplier introduces a product that can be chosen by your business.
0800 051 1643
Customer Service Freepost, RRYZ-BGYG-JCXR, 334, Outland Road Plymouth PL3 5TU
0345 300 6301 | 0345 302 4340
Customer Service Director, E.ON, PO Box 9069, Nottingham, NG1 9BU
0845 2700 700
Customer Service Director, ScottishPower, Cathcart Business Park, Spean Street, Glasgow, G44 4BE
Scottish & Southern Energy
Southern – 0845 0700993
Scottish Hydro – 0845 300 2131
SWALEC – 0845 3002136
Altantic – 0845 3002136
MAIN – 0800 975 7772
Scottish & Southern Energy, PO Box 7506, Perth, PH1 3QR
0800 294 0015
British Gas, PO Box 4805,
Worthing BN11 9QW
0800 316 9328 | 0330 100 8628
Npower, Customer Relations, PO Box 97, Peterlee, County Durham, SR8 9AP
0845 601 1410
Good Energy Ltd, Monkton Reach, Monkton Hill, Chippenham, Wiltshire, SN15 1EE
0843 227 2377 | 0800 630 0841
Opus Energy, Royal Pavillion, 2 Summerhouse Road, Northampton, NN3 6BJ
0800 5999 440
Complaints Team, OVO Energy, The Core, 40 St. Thomas, Bristol, BS1 6JX
0845 230 0011
Gazprom Energy, 27 Quay Street, Manchester, M3 3GY
Haven Power Ltd, The Havens, Ransomes Europark, Ipswich IP3 9SJ
0161 762 7744
Crown Gas & Power, The Oil Centre, Bury New Road, Heap Bridge, Bury, BL9 7HY
Total Gas & Power
Customer Services, Total Gas & Power Ltd, PO Box336, Redhill, RH1 1FW
firstname.lastname@example.org (include ‘Complaint’ in title)
0845 521 4291
Customer Services Manager, Dual Energy, Premium House, The Esplanade, Worthing BN11 2BJ
Jane Connor, Contract Natural Gas Ltd, CNG House, 5 Victoria Avenue, Harrogate, North Yorkshire, HG1 1EQ
BES Commercial Electricity
0844 5678 428
BES Commercial Electricity Ltd, Parkside Stand, Fleetwood Town Football Club, Park Avenue, Fleetwood FY7 6TX